Privacy policy

Special - 25% OFF on remodels - ends Nov 30

Effective Date: 10.02.2023

At Southstar Contracting Home & Bathroom Remodel LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect personal information from you in several ways, including:

Contact Information: When you fill out forms on our website, such as name, phone number, email address, and mailing address.
Project Details: Information you provide regarding your home renovation or remodeling project.
Payment Information: For financing applications or transactions, we may collect payment details, but we do not store sensitive financial information directly on our servers.
Usage Data: When you visit our website, we collect information like your IP address, browser type, device information, and how you interact with our site.

2. How We Use Your Information

We use the information collected to:

Provide Services: To contact you regarding your inquiries, process your requests, and deliver services related to home remodeling and renovation.
Improve Customer Experience: Analyze how users interact with our website and services to enhance performance and user experience.
Marketing and Communication: Send promotional emails or updates regarding our services, promotions, or financing options. You may opt out of these communications at any time.
Financing Applications: If you apply for financing, your information may be shared with our financing partners for approval and processing.

3. How We Share Your Information

We do not sell, trade, or share your personal information with third parties for marketing or any other purposes. Your information is kept strictly confidential. However, we may disclose your information only in the following cases:

Service Providers: We may share information with trusted third-party providers who assist us in operating our business (such as website hosting or financing partners), but only to the extent necessary for them to perform their services.
Legal Compliance: We may disclose your information if required to comply with legal obligations, regulations, or requests from law enforcement.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to track your activity on our website and improve your experience. You can choose to disable cookies through your browser settings, but doing so may limit your use of certain website features.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional communications.
Request details on how your data is processed and used.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.